Employee Care

Employee Benefit System

 

Onshore Personnel Benefits

 

To provide a quality work environment, in addition to statutory benefits the Company offers many benefits exceeding legal requirements. For example, a 7-hour workday to support work-life balance. For colleagues with special needs, hybrid work (remote and on-site) is flexibly arranged to accommodate family and work. See the table below for an overview of benefits beyond legal requirements.
 

In terms of the benefit system, various employee benefits have been provided, such as Mid-Autumn Festival bonus & Dragon Boat Festival bonus, year-end bonus, performance bonus, staff travel, dinner party with raffle prizes, and wedding/funeral/festive celebration allowances. In addition to the original labor and health insurance, the group insurance plan is also purchased to insure all employees. On different festivals, different departmental competitions are held or group activities incorporating ESG spirit are also organized, such as lectures on environmental protection, beach (mountain) cleanup activities, and turning idle or discarded resources in the office into creative decorations for Christmas and handmade red envelopes for the Lunar New Year holidays and other decorations to increase team cohesion and bound.

 

Overview of Benefits Beyond Legal Requirements

 

 

Working Hours and Leave System

 

The working hours of the Company are 7hours a day, five days a week. The working hours are fixed and in a non-shift system. Supervisors will grant leave when employees need to take care of their families. Employees can also take their annual leave, family care leave and so on to strike a balance between work and family life. We also cooperate with government policies and provide childcare subsidies for parents to make use of childcare services so as to work at ease.

Parental Leave

 

Supervisors approve leave requests when employees need to care for family. Employees may take annual leave, family-care leave, and other applicable leave to balance work and family. In alignment with government policy, the Company provides childcare-friendly subsidies to support professional childcare so parents can work with peace of mind; the Employee Welfare Committee also grants a one-time childbirth subsidy.
 

 

Benefits for Sea Crews

 

• Seafarers receive seniority/return bonuses, meal allowances for the three major holidays, newspaper and magazine allowances, and bonuses for entering high-risk areas.
• When vessels sail through piracy high-risk areas (e.g. Gulf of Aden), the Company deploys armed guards, coordinates naval convoy, installs anti-boarding measures (e.g., razor-wire barriers), and provides substantial bonuses.
• If a seafarer is injured or ill and be sent at any port for treatment, in addition to contractual medical benefits, graded disability compensation is provided as per the collective agreement in cases of permanent impairment due to accidents.
• Taiwanese seafarers sign fixed-term employment contracts under the Seafarers’ Employment Contract (per Article 13 of the Seafarers Act) and a collective agreement with the National Chinese Seamen’s Union.
• PRC seafarer labor service companies provide five social insurances and one fund (pension, medical, unemployment, work injury, maternity; housing provident fund). Given the profession’s nature, contributions are fully paid monthly by the labor service company and cannot be arbitrarily suspended, whether the seafarer is on board or on leave at home.
• Strictly comply with MLC work/rest-hour arrangements; overtime pay is provided for hours worked beyond limits.
• Fixed-term contracts are generally 10 months; if a seafarer has served ≥ 7 months and the ship calls at a convenient, economical port, early leave may be treated as contract completion upon request.
• Telemedicine services are provided through an agreement with TMUH to ensure timely professional guidance during illness or accidents, alleviating physical discomfort and psychological stress.
• Vessels are progressively fitted with RO maifan filters to improve drinking water quality, reduce reliance on bottled water, and achieve environmental benefits.
• Ensure suitable accommodation and recreational facilities on board.
• Ensure catering in accordance with hygiene standards; employ trained and certified cooks and provide quality equipment.
• Provide pandemic-prevention supplies to effectively reduce infection risk.
• Provide 2 hours of free Wi-Fi per day for communication with family and friends.
• Offer cross-border remittance services ,so crew can send accumulated cash home safely, conveniently, and at low cost through lawful channels.
• Hold the regular ” Photo Contest – from Seafarer’s Angle” to encourage sharing of beautiful moments at work, relieve stress, and recognize outstanding works with monetary awards.
• The Company covers shore-pass fees so seafarers can go ashore for sightseeing, enhancing social interaction.
• For details, see Chapter 4.3 Health Promotion and Medical Services.